Legal
Privacy Policy
Effective date: October 22, 2026
This Privacy Policy explains how Cre8tive Systems ("we," "us" or "our") collects, uses, shares and protects personal information when you visit https://cre8tivesystems.com, contact us, or use our services. Cre8tive Systems is owned and operated by Erik Kinsley.
Information we collect
Information you give us
Your name, email address, phone number, business name, and anything else you share through our forms, scheduling tools, email, phone calls or text messages.
Information from our clients' accounts
When we set up or support a system for a client, we may access information stored in that client's account only as needed to provide our services to that client.
Information collected automatically
When you use our website we may collect your IP address, browser and device type, pages viewed, the site that referred you, and the date and time of your visit, using cookies and similar tools.
How we use information
- To respond to your questions and schedule appointments
- To set up, deliver and support the services you request
- To send account, onboarding, support and appointment messages
- To send emails and text messages you have agreed to receive
- To bill for our services and keep business records
- To operate, secure and improve our website and services
- To meet legal requirements and protect our rights
How we share information
We share personal information only as needed to provide our services or as permitted or required by law:
- Service providers that support our business, such as customer relationship management (CRM), communication, payment, scheduling, document storage and IT providers, who may use the information only to provide services to us
- Government agencies and others when required by law or legal process, or to protect our rights and the rights of others
- A successor business in a merger, acquisition or sale of all or part of our business, subject to this policy
We do not sell your personal information.
All the above categories exclude text messaging originator opt-in data and consent.
Text messaging (SMS)
If you opt in to text messages from us, we collect your mobile number and a record of your consent, including the date, time, method and the wording you agreed to. We use this information only to send the messages you agreed to receive, as described in our SMS Terms.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. Text messaging originator opt-in data and consent will not be shared with any third parties.
You can opt out at any time by replying STOP. Reply HELP for help.
Cookies and analytics
We use cookies and similar tools to make our website work, remember your preferences and understand how visitors use the site. Some of these tools are provided by third parties. You can block or delete cookies in your browser settings, though some parts of the site may not work as intended.
Data security
We use reasonable administrative, technical and physical safeguards designed to protect your information. Access is limited to people and service providers who need it to do their work. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
We will never ask for passwords or payment card numbers by text message.
Data retention
We keep personal information for as long as needed for the purposes described in this policy and as long as the law requires us to keep business records. When information is no longer needed, we delete it or de-identify it securely.
Children's privacy
Our website and services are intended for adults and businesses. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.
Your choices
- Email: use the unsubscribe link in any marketing email.
- Text messages: reply STOP to any message.
- Access, updates and deletion: contact us to see, correct or delete the personal information we hold about you, subject to any records the law requires us to keep.
California residents
If the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to us, California residents may have the right to know what personal information we collect, use and disclose; to request deletion or correction; to opt out of the sale or sharing of personal information; and to be free from discrimination for exercising these rights. To make a request, contact us using the details below. We will verify your identity before responding.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above.
Contact us
Cre8tive Systems
32349 Corte Palacio, Temecula, CA 92592
Phone: 951-970-5034
Email: [email protected]